Privacy policy

Last updated: November 18, 2025

LivZuri operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). LivZuri is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
Account information including your username, password, security questions, preferences, and settings.
Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel and your past transactions.
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services: To fulfill our contract with you, process your payments, fulfill your orders, remember your preferences, send account-related notifications, facilitate returns and exchanges, enable reviews, and create a customized shopping experience, including recommending products.
Marketing and Advertising: To send marketing, advertising, and promotional communications and show online advertisements based on your activity with us.
Security and Fraud Prevention: To authenticate your account, provide secure payments, detect fraud, investigate illegal activity, and protect public safety.
Communicating with You: To provide customer support and maintain our business relationship with you.
Legal Reasons: To comply with applicable law or respond to valid legal processes, including requests from law enforcement or courts, and to enforce our terms or policies.

How We Disclose Personal Information

We may disclose your personal information to third parties under certain circumstances:

With Shopify, vendors, and service providers for IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
With business and marketing partners to provide marketing services and personalized advertising.
With your consent or direction, such as for shipping products or social media integrations.
With our affiliates or within our corporate group.
In connection with a business transaction such as a merger, acquisition, or bankruptcy, and to enforce or protect our rights or the Services.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Shopify may use personal information collected about your interactions with our store and other merchants to provide enhanced features. You can learn more about Shopify’s privacy practices here.

Third-Party Websites and Links

The Services may include links to third-party websites. We are not responsible for the privacy or security practices of third parties. Information you provide on public or semi-public platforms may be viewable by others.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction. If you believe your child has provided personal information, you may contact us to request deletion.

Security and Retention

No security measures are perfect. We cannot guarantee complete security of your information. Retention of personal information depends on factors like account maintenance, legal obligations, disputes, or contractual enforcement.

Your Rights and Choices

Depending on your location, you may have rights including:

Access or know the personal information we hold about you.
Delete personal information.
Correct inaccurate personal information.
Receive a copy of your personal information or transfer it.
Opt-out of sale or sharing for targeted advertising.
Manage communication preferences, including promotional emails.

You may exercise these rights via the Services or by contacting us. We will not discriminate against you for exercising your rights.

Complaints

For complaints regarding your personal information, contact us at the details below, or file with your local data protection authority if applicable.

International Transfers

Your personal information may be transferred and processed outside your country of residence, including outside the EEA or UK, using recognized transfer mechanisms like Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time and will post updates on this website with the revised "Last updated" date.

Contact

For questions or to exercise your privacy rights, contact us at: https://livzuri.com/pages/contact